Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel

My partner and I had to stay overnight at Hotel X after a flight cancellation. The staff received a bus load of people at around 9.30pm and got everyone promptly off to their rooms. They were very helpful and organised. The rooms themselves were clean and comfortable and quite stylish, although the art in room 109 was a little creepy because you felt like the faces in the artwork were watching you sleep. Overall my partner and I had a wonderful experience here and would definitely return.

Beautiful, stylish hotel with great facilities and friendly staff. However, given the price point, I would expect a certain level of comfort and consistency in the room standards. Upon arrival, there was a very strong sewerage smell emanating from the bathroom drain that did not dissipate. The staff kindly and promptly changed our room but the new rooms' aircon didn't work. We didn't find this out, though, until the middle of the night after a stuffy and fitful sleep and it made the room uncomfortably hot. I felt like Goldilocks trying out the dud bedrooms until it was just right...although we never got it just right...

Great location, pretty rooftop pool and restaurant, rooms are functional, clean and comfy! Informed the team we were there on a birthday trip and received a little treat 🥰 Easy access to parking as well. Only issues were water pressure in the shower wasn’t great and the aircon in our room was not much good during the day although it did eventually cool the room down by the evening time. We discussed this with staff and they recommended to close the curtains and see if the aircon would cool the room better then, doesn’t seem to be a strong enough system as the air flow out of the vents was weak despite being on full blast. Otherwise a totally enjoyable stay 👍

No Booked 3 weeks ahead Promised City view so thought ok fair enough. Promised parking with fee. Ok Arrived at 3pm to be told no parking on premises, almost got valet parking but supervisor came in over the Top and crushed that idea. Drove down the street got fair parking. Checked in once established parking, at this point nice lady at counter who spoke nice but so soft I couldn’t hear had told us the Pool is off limits at 5 pm. There’s more, don’t ever stay in room 108 that room should be a gift for a homeless people for a night you know Help poor person out. No parking No pool No City view This is overrated but take it from me right now before you book. As it turns out my company was paying for the stay but I was not allowing my company to pay $440 for a $100 room. Missed the Christmas party and drove home safe to a beautiful view. Was Promised so much even when on the phone whilst on hold. A few weeks of excitement and build up the a Massive flop. Don’t rate these other reviews seems like a different business all together. X 🤦🏼‍♂️

We stayed here on Tuesday night and have stayed before, it's a great location for access to the Fortitude Music Hall. I have zero complaints about this hotel except this times experience at the Rooftop Bar. On arrival, we went up for a couple of drinks, and as I use a crutch to assist walking, we sat at one of the comfy lounges instead of a bar stool. We had 2 drinks and ordered some food, all very nice, until halfway through our second drink, the manager, maitre d, whatever he was, came to our table and abruptly told us this was a private area that had been booked. The party had now arrived so we had to leave. I was quite taken aback and said he could have asked us more politely, to which, he just stared at me. "Rude!" was my departing word. Honestly, we could have been given a heads up when we sat there, or even after we ordered food. Nope, we had to take our drinks and move away. I don't dispute the booking of the area, but here's a thought, put up a reserved sign! This man was blatantly rude. Not impressed at all. If not fir him, I would have given 5 stars.